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  • 4.9/5 Rating
  • Tour Conditions

Terms & Conditions

Please read these terms and conditions carefully before booking our desert safari experiences. These terms govern your use of our services and protect both you and our company.

  • Last updated: August 23, 2024
  • Governed by UAE law
  • Legally binding agreement

Key Terms Summary

Your Responsibilities

  • Follow all safety instructions
  • Sign required waivers
  • Pay for equipment damage
  • Meet age and health requirements

Important Notices

  • No insurance for quad biking
  • 5% VAT and 3% card fees apply
  • Minimum age 15 for independent booking
  • Activities at your own risk

Acceptance of Terms

Agreement to Terms

  • By accessing our website, booking our services, or purchasing products, you agree to be bound by these Terms and Conditions
  • These Terms, along with our Privacy Policy, constitute the complete agreement between you and DuneBuggy Dubai
  • Please read these Terms carefully before using our services
  • If you do not agree to these Terms, please do not use our services

Services Provided

Transportation Services

  • Shared vehicle pick-up and drop-off services from Dubai hotels
  • Private transportation available as optional upgrade
  • Professional drivers with local knowledge
  • Air-conditioned vehicles for comfort

Safety Requirements

  • All participants must sign a disclaimer form/waiver before starting the tour
  • Safety briefing provided before all activities
  • Professional guides accompany all tours
  • Safety equipment provided where required

Health Advisory

  • Tours not recommended for pregnant individuals
  • Not suitable for those with back problems or heart conditions
  • Age restrictions apply for certain activities
  • Medical clearance may be required for some participants

Dress Code Requirements

  • Comfortable clothing required for all activities
  • Closed shoes mandatory for quad biking and dune buggies
  • Long trousers recommended for safety
  • Warm clothing advised during winter months (October to March)
  • Traditional dress available for cultural experiences

Insurance & Liability

Insurance Coverage

  • No insurance coverage provided for quad biking and dune buggy activities
  • Participants must sign separate disclaimer for quad bike tours
  • General liability insurance covers company operations
  • Participants advised to arrange personal travel insurance

Tour Guidelines

  • Riders must strictly follow the leader or guide's track in the desert
  • Deviation from designated routes is strictly prohibited
  • Speed limits and safety instructions must be followed at all times
  • Any damage to bikes or buggies during the tour is the rider's financial responsibility

Limitation of Liability

  • Company not responsible for personal injuries or property damage
  • Not liable for accidents or injuries during equipment use
  • No liability for indirect, incidental, or consequential damages
  • Participants engage in activities at their own risk

Fees & Charges

Standard Charges

  • 5% VAT applied to all bookings as per UAE regulations
  • 3% card payment processing charge for online payments
  • No additional charges for cash payments
  • Prices displayed are inclusive of basic services

Eligibility & Booking

Age Requirements

  • Adults can book Buggy Adventures and Quad bikes directly
  • Minimum age 15 years for independent bookings
  • Minors under 15 may participate with parent/guardian consent
  • Signed consent forms required for all minors

Booking Process

  • Online customers receive a Booking ID for service access
  • Valid booking confirmation required for all services
  • Advance booking recommended, especially during peak seasons
  • Same-day bookings subject to availability

Payment Terms

Accepted Payment Methods

  • MasterCard and Visa credit/debit cards accepted
  • Cash payments accepted for on-site bookings
  • Secure payment processing through certified gateways
  • Multiple currency options available

Payment Processing

  • 5% VAT applied to card and online payments
  • Immediate payment confirmation provided
  • Refunds processed to original payment method
  • Payment disputes handled through official channels

Equipment Use & Responsibility

Equipment Responsibility

  • Customers responsible for any damage to equipment
  • Pre-tour equipment inspection conducted
  • Damage costs calculated based on repair/replacement value
  • Intentional damage may result in legal action

Safety Compliance

  • Must comply with all safety instructions and guidelines
  • Safety equipment must be worn at all times during activities
  • Failure to follow safety rules may result in tour termination
  • No refunds for tours terminated due to safety violations

Indemnification

Customer Indemnification

  • Customers agree to indemnify and hold harmless DuneBuggy Dubai
  • Protection extends to directors, officers, employees, and agents
  • Coverage includes claims, liabilities, damages, and losses
  • Indemnification applies to any use of our services and equipment

Governing Law

These Terms and Conditions are governed by and construed under the laws of the United Arab Emirates.

Legal Jurisdiction

Any disputes arising from these terms will be resolved in UAE courts.

Compliance

All services comply with Dubai Tourism Department regulations.

Terms Updates

We reserve the right to modify these Terms at any time. Continued use of our services constitutes agreement to the updated Terms.

 

Current Version

August 23, 2025

Change Notifications:

  • Website notification
  • Email announcement
  • Booking confirmation updates

Questions About These Terms?

Contact us for clarification on any aspect of our terms and conditions.

Call Us

+971 55 467 4871

Email Us

info@desertbuggys.com

WhatsApp

Available 24/7

Contact Legal Team

Ready to Book Your Adventure?

By proceeding with your booking, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

 

Book Your Adventure

About

Desert Buggys is a Dubai-based dune buggy and quad bike tour operator offering self-drive and guided experiences in Lahbab Red Dunes, UAE. We provide Can-Am and Polaris buggies, safety equipment, and optional hotel pickup for visitors seeking a reliable and professionally managed desert adventure.

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Operating Hours

  • Daily: 7:00 AM - 18:00​
  • Emergency: 24/7

© 2026 All Rights Reserved DesertBuggys LLC.

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