Terms and Conditions for Desert Buggys Motorcycle Rental
Welcome to Desert Buggys Al Ramool Motorcycle Rental (referred to as “Company,” “we,” “us,” or “our”). We provide services and products related to buggy and quad bike rentals, primarily operating in Dubai and Sharjah. Our website, www.desertbuggys.com serves as a platform for customers to book and avail of these services.
Acceptance of Terms
- Transportation: We provide shared vehicle pick-up and drop-off services.
- Safety Agreement: All participants must sign a disclaimer form/waiver before starting the tour.
- Health Advisory: This tour is not recommended for pregnant individuals or those with back problems.
- Dress Code: For quad biking, please wear comfortable clothing, including closed shoes and trousers. During the winter months (October to March), warm clothing is advised.
- Insurance and Quad Biking: There is no insurance coverage for quad biking. Participants must sign a separate disclaimer form/waiver before starting the quad bike tour.
- Tour Guidelines: Riders must strictly follow the leader or guide’s track in the desert. Any damage to the bike or buggy during the tour will be the rider’s financial responsibility.
- Fees and Charges: A 5% VAT and a 3% card payment charge will be applied. However, there are no additional charges for cash payments.
Eligibility and Booking
- Adults can book Buggy Adventures and Quad bikes directly through our website.
- Individuals below 15 years of age (“Minors”) are not permitted to book our services.
- Minors under 15 years may participate in tours accompanied by a parent or guardian, with signed consent.
- Online customers will receive a Booking ID, which is required to avail of our services.
- We accept payments via MasterCard, Visa, and Cash.
- A 5% VAT will be applied to card and online payments.
Use of Services and Equipment
- Customers are responsible for any damage or accidents involving our equipment (e.g., buggies, quad bikes, dirt bikes).
- The Company is not liable for accidents, injuries, or major injuries that may occur during the use of our services or equipment.
- Customers must comply with all safety instructions and guidelines provided by us.
Cancellations and Refunds
- Cancellation policies and any applicable refund terms will be communicated at the time of booking.
- The Company reserves the right to cancel any booking due to unforeseen circumstances, with a full refund provided to the customer.
Limitation of Liability
- The Company is not responsible for any personal injuries, property damage, or other losses that may occur as a result of using our services or equipment.
- We are not liable for any indirect, incidental, special, consequential, or punitive damages.
- Customers agree to indemnify and hold harmless the Company, its directors, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from or in any way connected with their use of our services and equipment.
Changes to Terms and Conditions
- We reserve the right to modify these Terms at any time.
- Continued use of our services following such changes constitutes agreement to the new Terms.
- These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.
- For any queries or concerns regarding these Terms, please contact us through our website.
- By using our services, customers acknowledge that they have read and understood these Terms and agree to be bound by them.
We look forward to providing you with an exciting and safe desert experience!