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Tour Conditions
Terms & Conditions
Please read these terms and conditions carefully before booking our desert safari experiences. These terms govern your use of our services and protect both you and our company.
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Last updated: August 23, 2024 -
Governed by UAE law -
Legally binding agreement
Key Terms Summary
Your Responsibilities
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Follow all safety instructions -
Sign required waivers -
Pay for equipment damage -
Meet age and health requirements
Important Notices
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No insurance for quad biking -
5% VAT and 3% card fees apply -
Minimum age 15 for independent booking -
Activities at your own risk
Acceptance of Terms
Agreement to Terms
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By accessing our website, booking our services, or purchasing products, you agree to be bound by these Terms and Conditions -
These Terms, along with our Privacy Policy, constitute the complete agreement between you and DuneBuggy Dubai -
Please read these Terms carefully before using our services -
If you do not agree to these Terms, please do not use our services
Services Provided
Transportation Services
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Shared vehicle pick-up and drop-off services from Dubai hotels -
Private transportation available as optional upgrade -
Professional drivers with local knowledge -
Air-conditioned vehicles for comfort
Safety Requirements
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All participants must sign a disclaimer form/waiver before starting the tour -
Safety briefing provided before all activities -
Professional guides accompany all tours -
Safety equipment provided where required
Health Advisory
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Tours not recommended for pregnant individuals -
Not suitable for those with back problems or heart conditions -
Age restrictions apply for certain activities -
Medical clearance may be required for some participants
Dress Code Requirements
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Comfortable clothing required for all activities -
Closed shoes mandatory for quad biking and dune buggies -
Long trousers recommended for safety -
Warm clothing advised during winter months (October to March) -
Traditional dress available for cultural experiences
Insurance & Liability
Insurance Coverage
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No insurance coverage provided for quad biking and dune buggy activities -
Participants must sign separate disclaimer for quad bike tours -
General liability insurance covers company operations -
Participants advised to arrange personal travel insurance
Tour Guidelines
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Riders must strictly follow the leader or guide’s track in the desert -
Deviation from designated routes is strictly prohibited -
Speed limits and safety instructions must be followed at all times -
Any damage to bikes or buggies during the tour is the rider’s financial responsibility
Limitation of Liability
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Company not responsible for personal injuries or property damage -
Not liable for accidents or injuries during equipment use -
No liability for indirect, incidental, or consequential damages -
Participants engage in activities at their own risk
Fees & Charges
Standard Charges
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5% VAT applied to all bookings as per UAE regulations -
3% card payment processing charge for online payments -
No additional charges for cash payments -
Prices displayed are inclusive of basic services
Eligibility & Booking
Age Requirements
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Adults can book Buggy Adventures and Quad bikes directly -
Minimum age 15 years for independent bookings -
Minors under 15 may participate with parent/guardian consent -
Signed consent forms required for all minors
Booking Process
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Online customers receive a Booking ID for service access -
Valid booking confirmation required for all services -
Advance booking recommended, especially during peak seasons -
Same-day bookings subject to availability
Payment Terms
Accepted Payment Methods
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MasterCard and Visa credit/debit cards accepted -
Cash payments accepted for on-site bookings -
Secure payment processing through certified gateways -
Multiple currency options available
Payment Processing
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5% VAT applied to card and online payments -
Immediate payment confirmation provided -
Refunds processed to original payment method -
Payment disputes handled through official channels
Equipment Use & Responsibility
Equipment Responsibility
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Customers responsible for any damage to equipment -
Pre-tour equipment inspection conducted -
Damage costs calculated based on repair/replacement value -
Intentional damage may result in legal action
Safety Compliance
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Must comply with all safety instructions and guidelines -
Safety equipment must be worn at all times during activities -
Failure to follow safety rules may result in tour termination -
No refunds for tours terminated due to safety violations
Indemnification
Customer Indemnification
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Customers agree to indemnify and hold harmless DuneBuggy Dubai -
Protection extends to directors, officers, employees, and agents -
Coverage includes claims, liabilities, damages, and losses -
Indemnification applies to any use of our services and equipment
Governing Law
These Terms and Conditions are governed by and construed under the laws of the United Arab Emirates.
Legal Jurisdiction
Any disputes arising from these terms will be resolved in UAE courts.
Compliance
All services comply with Dubai Tourism Department regulations.
Terms Updates
We reserve the right to modify these Terms at any time. Continued use of our services constitutes agreement to the updated Terms.
Current Version
August 23, 2025
Change Notifications:
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Website notification -
Email announcement -
Booking confirmation updates
Questions About These Terms?
Contact us for clarification on any aspect of our terms and conditions.
Call Us
+971 55 467 4871
Email Us
info@desertbuggys.com
Available 24/7
Ready to Book Your Adventure?
By proceeding with your booking, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
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