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Privacy Policy

Your privacy is our priority. This policy explains how we collect, use, and protect your personal information when you book desert safari experiences with us.

  • Last updated: August 22, 2024
  • Compliant with UAE data protection laws
  • GDPR aligned practices

Privacy at a Glance

What We Do

  • Protect your personal information
  • Use data only for service delivery
  • Secure all transactions with encryption
  • Give you control over your data

What we Don’t Do

  • Sell your information to third parties
  • Send spam or unwanted messages
  • Store credit card numbers
  • Track you without permission

Information We Collect

Personal Information

  • Full name and contact details
  • Email address and phone number
  • Hotel pickup location in Dubai
  • Age and number of travelers
  • Dietary restrictions and special requirements
  • Emergency contact information
  • Payment information (processed securely)

Booking Information

  • Tour package selections and preferences
  • Booking dates and times
  • Group size and composition
  • Special requests or accommodations
  • Previous booking history

Technical Information

  • IP address and device information
  • Browser type and version
  • Website usage patterns
  • Cookies and tracking data
  • Location data (when permitted)

How We Use Your Information

Service Delivery

  • Process and confirm your desert safari bookings
  • Coordinate hotel pickups and drop-offs
  • Provide customer support and assistance
  • Send booking confirmations and updates
  • Ensure safety requirements are met

Communication

  • Send important booking information
  • Provide weather updates and safety notices
  • Share promotional offers (with consent)
  • Request feedback and reviews
  • Answer inquiries and questions

Business Operations

  • Improve our services and website
  • Analyze booking patterns and preferences
  • Comply with UAE legal requirements
  • Prevent fraud and ensure security
  • Prevent fraud and ensure security

Information Sharing

Trusted Partners

  • Licensed tour operators and guides
  • Hotel pickup and transportation partners
  • Payment processors (Stripe, PayPal)
  • Insurance providers for coverage
  • Emergency services when necessary

Legal Requirements

  • UAE tourism authority compliance
  • Law enforcement when required by law
  • Court orders and legal processes
  • Protection of rights and safety
  • Dubai government regulations

We Never Share

  • Personal information with unauthorized parties
  • Marketing data with third-party advertisers
  • Financial details beyond necessary processing
  • Private communications or messages
  • Location data without explicit consent

Data Security

Protection Measures

  • SSL encryption for all data transmission
  • Secure servers with regular updates
  • Limited access to personal information
  • Regular security audits and monitoring
  • Backup systems for data recovery

Payment Security

  • PCI DSS compliant payment processing
  • Tokenized payment information storage
  • No storage of credit card numbers
  • Secure payment gateway integration
  • Fraud detection and prevention

Staff Training

  • Regular privacy training for all employees
  • Confidentiality agreements in place
  • Access controls and user permissions
  • Incident response procedures
  • Data handling best practices

Cookies & Tracking

Essential Cookies

  • Website functionality and navigation
  • Booking cart and session management
  • Security and authentication
  • Language and region preferences
  • Load balancing and performance

Analytics Cookies

  • Google Analytics for website improvement
  • User behavior and engagement tracking
  • Popular pages and content analysis
  • Conversion and booking funnel analysis
  • Performance optimization data

Marketing Cookies

  • Personalized content recommendations
  • Retargeting and remarketing campaigns
  • Social media integration
  • Third-party advertising partners
  • Campaign effectiveness measurement

Your Privacy Rights

Access & Control

  • Request a copy of your personal data
  • Update or correct inaccurate information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Restrict processing of your information

Communication Preferences

  • Unsubscribe from promotional emails
  • Choose communication frequency
  • Select preferred communication channels
  • Opt-out of SMS notifications
  • Control social media interactions

Data Portability

  • Export your booking history
  • Download personal information
  • Transfer data to other services
  • Receive data in machine-readable format
  • Assistance with data migration

Data Retention

Retention Periods

  • Booking information
  • Marketing communications
  • Website analytics
  • Customer support

Deletion Policy

  • Automatic deletion after retention period
  • Secure data destruction methods
  • Request immediate deletion anytime
  • Backup systems cleaned regularly

Third-Party Services

We use trusted third-party services to enhance your experience. Each service has its own privacy policy:

Google Analytics
View Policy
WhatsApp Business
View Policy
Stripe Payments
View Policy
Mailchimp
View Policy

Privacy Questions?

If you have any questions about this privacy policy or how we handle your data, we’re here to help.

  • Info@desertbuggys.com
  • +971554674871
  • Downtown Dubai, United Arab Emirates
Contact Privacy Team

Policy Updates

We may update this privacy policy from time to time. We’ll notify you of any significant changes.

Latest Update

August 22, 2025

How we’ll notify you:

  • Email notification
  • Website Banner
  • Booking Confirmation Notice
Subscribe to Updates

Your Privacy is Protected

Book your desert safari with confidence. We’re committed to protecting your personal information and providing transparent, secure service every step of the way.

Book Your Adventure

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Experience the ultimate desert adventure with Dubai’s premier dune buggy tour company. Safe, thrilling, and unforgettable experiences in the heart of the Arabian desert.

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  • Daily: 6:00 AM - 10:00 PM​
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